Shipping

1. Delivery Times

Orders placed through our online store will be delivered within 7 to 14 business days. This time starts counting from the order confirmation.

2. Order Processing
Orders are processed during business days (Monday to Friday, excluding holidays). Orders placed over the weekend or on holidays will be processed the next business day.

Once your order has been dispatched, you will receive an email with a tracking number that allows you to monitor the status of your shipment.

4. Shipping Costs

Shipping costs are free throughout the mainland and islands.

5. Delivery

We strive to meet the established delivery times, but occasionally, due to unforeseen circumstances, delivery may take longer than expected. In such a case, we will contact you to inform you of the situation.

6. Delivery Addresses

It is the customer's responsibility to provide a correct and complete delivery address. We are not responsible for delays or failures in delivery due to incorrect or incomplete addresses.

7. Cancellations and Changes

Orders can be canceled or modified as long as they have not been processed for shipment. Once the order has been dispatched, we will not be able to make changes or cancellations.

8. Delivery Issues

If you experience issues with the delivery of your order, such as unusual delays or damaged packages, please contact our customer service as soon as possible.

9. Returns and Refunds

Refer to our return policy for information on how to return products and receive refunds.

Note: These policies are subject to change according to the company's needs and applicable shipping regulations. Be sure to review them regularly to stay informed about any updates.