Sets for women

Do you need help?

Contact

Email: info@lonchic.com

From Monday to Friday, from 9am to 7pm.

Payment

Paying for your purchases is much easier now.

1. PAYMENT METHODS

You can pay with credit cards: Visa, Visa Electron, Mastercard, and American Express. Payment with Apple Pay and Google Pay is available.

2. WHEN WILL THE PURCHASE AMOUNT BE DEBITED FROM MY BANK ACCOUNT?

Once the bank authorizes the payment, you will receive the order confirmation email, and the amount will be debited immediately. If we are unable to ship any of the items in your order, the corresponding amount will be refunded.

3. CAN I GET AN INVOICE IN THE NAME OF MY COMPANY?

Yes, for this, please contact our customer service via email with the correct fiscal information, and you will receive your invoice electronically.

Shipping

1. WHERE IS MY ORDER?

You can track it here.

If you encounter any issues tracking the location of your order, please contact our customer service, providing the email used for your purchase or the order number.

We will notify you via email about the various changes in the status of your order.

2. DELIVERY TIMES

The shipping of your order is done within a maximum period of 24/48 hours after processing.

The estimated delivery is 7-14 business days.

Place your order before 2pm to be shipped today!

Please note that depending on the destination of your order, these periods may be extended.

During promotional and sale periods, delivery times may be extended.

3. SHIPPING COSTS

All orders include free shipping.

Exchanges and Returns

1. RETURN PERIOD

The return period is 30 days from the date of receiving the order.

2. HOW TO RETURN OR EXCHANGE

To make a return or exchange for color or size, contact our customer service.

3. HOW WILL I RECEIVE THE REFUND?

Once the return is approved, you will receive the amount through the same payment method used for your purchase.

4. WHEN WILL I RECEIVE THE REFUND?

As soon as it is approved, you will receive a confirmation email indicating that the amount will be credited to your account in the next few days. The time it takes for the refund to be effective in your account will depend on your bank.