Privacy Policy

This Privacy Policy aims to explain how the website lonchic.com (referred to as "the Site" or "we") collects, uses, and shares your Personal Information when you visit the site or make purchases on it.

Contact
If, after reading this policy, you have additional queries, need more details about our privacy practices, or wish to file a complaint, you can contact us by email at info@lonchic.com or by postal mail at the following address:

Company Name/Entity: FASHORA LLC

Address: 8206 LOUISIANA BLVD NE, STE A #3210, ALBUQUERQUE, NM 87113 

Phone Number: +1 505 317 283

Collection of Personal Data

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the data necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any identifiable information of an individual (detailed below) as "Personal Information." Please refer to the following list for more details on what Personal Data we collect and for what purpose:

Device Information

Purpose of collection: Load the site accurately for you and conduct site usage analysis to optimize it. Source of collection: Automatically collected when you access our Site through cookies, log files, web beacons, tags, or pixels. Disclosure for business purposes: Shared with our processor Shopify. Personal information collected: Browser version, IP address, timezone, cookie information, sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose of collection: Supply products or services to fulfill our contract, process payment data, coordinate shipments, provide invoices and order confirmations, maintain communication with you, review orders for risks or fraud, and, if in line with your shared preferences, provide information or advertising about our products or services. Source of collection: Provided by you. Disclosure for business purposes: Shared with our processors Shopify, PayPal, and Stripe. Personal information collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

Customer Support Information

Purpose of collection: Provide customer support. Source of collection: Provided by you. Disclosure for business purposes: Shared with our processors Shopify, PayPal, and Stripe. Personal information collected: Name, billing address, shipping address, email address, and phone number.

Exchange of Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you, as detailed above. For example:

  • We use Shopify to support our online store. You can learn more about how Shopify uses your Personal Information here.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information that we receive, or to otherwise protect our rights.

Behavioral Advertising

As mentioned earlier, we use your Personal Data to provide targeted advertising or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your personal information here. You can also opt-out of Google Analytics here.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or similar technologies (which you can consent to, depending on your location).
  • We use Shopify Audiences to display ads on other websites to shoppers who have made purchases with other Shopify merchants and who may be interested in what we offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers that may be of interest to you.

Complaints

As indicated above, if you wish to file a complaint, please contact us by email or postal mail using the details provided above in the "Contact" section.

If you are not satisfied with our response to your complaint, you have the right to lodge it with the competent data protection authority.

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Last updated: 06-01-2024